Privacy Policy

Last updated: April 23, 2025

This Privacy Policy describes how Interchat ("we", "our", or "us") collects, uses, and protects information when you use our website and services ("the Service").

By using Interchat, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Google Drive File Access

When you connect your Google account through the Google Picker API, you authorize Interchat to access and read files (e.g., PDFs) you explicitly select from your Google Drive.

We do not store, download, or permanently retain your raw file content. We temporarily access it for processing purposes only.

2. Text Embeddings

We extract text from the selected files to generate vector embeddings (numerical representations of the content). These embeddings are stored in Pinecone, a third-party vector database service, and used to provide contextual responses from large language models (LLMs).

No full text or original files are stored or used beyond this embedding process.

3. Usage Data

We may collect certain technical data such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages

This data helps us improve the Service and troubleshoot issues.

How We Use Your Data

We use the information collected to:

  • Generate text embeddings from your selected documents
  • Provide AI-powered responses using LLMs (e.g., OpenAI, Anthropic)
  • Improve and monitor the performance of the Service
  • Comply with legal or security requirements

We do not sell or share your personal data or embeddings with advertisers or third parties for marketing purposes.

Third-Party Services

We rely on the following services:

  • Google Picker API – for file selection
  • Pinecone – to store embeddings
  • LLM providers – to generate responses based on embeddings (e.g., OpenAI)

Each of these services may collect data according to their own privacy policies.

Data Retention

We retain your embeddings only for as long as necessary to support the features of the Service. We do not retain original files or full document content.

Your Rights and Choices

You may:

  • Revoke Google Drive access at any time via your Google account settings.
  • Request deletion of your embeddings and related data by contacting us.

Security

We implement commercially reasonable security measures, but no system is 100% secure. We cannot guarantee the absolute security of your data.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy. Any changes will be posted on this page with the updated date.

Contact

If you have any questions or requests, please email us at support@interchat.app.